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Confirm the email address, check spam or junk folders, and verify the application’s configured sender and domain. Request a new link if the previous message is delayed or expired. Request a new link. Do not reuse an old link or send its contents to support.

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Sign-in works but access is denied

Check the user’s project role, workspace membership, and the authorization required by the page or action. Authentication confirms identity; it does not grant access to every project feature.

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Form submits but nothing happens

Check the form definition, required fields, validation result, configured post-submit actions, and any connector or workflow dependency. Confirm that the form is bound to the intended project and environment.

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Form returns a validation error

Review field names, types, requiredness, conditional visibility, and file references. The server-side form definition is authoritative for accepted fields.

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Submitted data is not visible

Check the target entity or record configuration, project/environment selection, and whether the configured downstream action is expected to create or update data.

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File upload fails

Check file type and size constraints, form configuration, upload field validation, and the project’s file capability. Do not put storage credentials in the browser or generated source.